Our Commitment We stand behind the quality of every Camel Brand product. If you receive a defective or incorrect item, we will make it right.
Eligibility for Returns
- Manufacturing defects must be reported within 7 days of delivery.
- Products must be unused and in original condition.
- Proof of purchase (WhatsApp order confirmation) required.
Non-Returnable Items
- Custom printed/branded canvas bags (as these are made to order)
- Products damaged due to misuse, improper storage, or accidents
- Items reported after 7 days of delivery
Refund Process
- Approved refunds or replacements will be processed within 7–10 business days.
- Refunds (if applicable) will be made via the same payment method used during purchase.
How to Initiate a Return WhatsApp us at +91-8046076154 with:
- Your order details
- Photos of the defective/incorrect product
- Your delivery address for replacement